Return & Refund Policy

If you receive a product in less-than-ideal condition, please do not hesitate to reach out to our team at info@kellermannichocolate.com. You can also reach us by phone between 8am and 4:30pm by calling 707-681-2688. We would love to hear how we can make things right.

 

Returns

As a producer of chocolate and other chocolate food items, we are unable to accept returns of perishable goods. If you have any concerns about your order, please contact us so we may assist.

 

Refunds

Full or partial refunds may be issued on a case-by-case basis. We may provide a refund, credit, or ship a replacement at our discretion.